MypetsReviews of mypets.gift

Ordered 3x kong cheese spray on the 27/08/2022. Received no email. Tried contacting them numerous time but getting no response. They have my money and now totally ignoring me. Wish I had read the reviews first.

Never even got an email confirmation But my visa was billed. I was scammed by them

I bought 2 necklaces for my wife and my daughter. When I ordered them, it was GUARANTEED delivery by 12/23. They came on 1/11. Plus, they charged me shipping 2x, but both necklaces were in the same package. I wrote them, and told them of my dissatisfaction, and hoped they would make it right. They offered to give me another necklace or keychain with my next purchase. Given that they game nearly a month late, there's no way I'd pay another $40 to them. Very poor/sketchy communication. Stay away!

The negative Mypets reviews here are exactly right with my experience. I purchased a $40 necklace from Mypets. When it arrived it was of such bad quality. It looked like it was engraved using a paperclip. If I could include a picture here I would. Their website says it could be returned within 60 days of delivery. I contacted their customer service only to be told that instead of a refund I could pay more for a replacement. If the first one was so bad why would a second one also with the same quality be any better. They also said that I would only get 30% of my purchase refunded, but who knows if it will even be that much. They say there’s all these deductions they take that come out of my refund. They are a joke and a scam. I really wish I had read these reviews first. I would have gone elsewhere.

I just received my necklace and pendant. It is very small....size of a nickel. The engraving of picture is very faint. It took 3 months to arrive. It is a waste of money

This company is a total scam. Ordered pendant on a necklace of our dog that recently passed away two months ago...it never came. When they eventually respond they say there is nothing they can do blaming it on “Logistics”. No refund and no replacement item. You would think they would at least offer to send out a replacement for the one that never came but they offer you nothing. Mypets.gift is a total scam. Keep your money

I did not recieved what i ordered and they claim that it is not their responsebility

DO NOT TRUST!!!! There is no way of getting in touch with a living person. Customer service will only respond with automated responses from a bot. Order a pendant on 12/11/2019. Supposedly shipped 10 days later. Website stopped updating on 12/31/2019. Am currently working with my bank to dispute charge. DO NOT TRUST THIS COMPANY!!!!! They will take your money and run.