The ordering process was very easy
The ordering process was very easy. Excellent communication and follow-up.
By Karen B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
94 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Animal cages for small animals, Made in the USA. Great for Rescues, Humane Societies, Boarding facilities, etc.
Ultra Lite Products, Inc. (mypetcages.com) has 94 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 4 reviews with 4 stars · Clear filters
The ordering process was very easy. Excellent communication and follow-up.
By Karen B.
Good product I am still using enclosures I purchased in 2005. But they have more than doubled in price.
By Tracy D.
Response from Ultra Lite Products, Inc.· Sep 22, 2023
I don't have much control over prices. Wire prices have gone up 400% in the last 3 years Tubing has doubled since 2020 Plastic sheets have doubled Labor has more than doubled And shipping has gone up about 400% over that last 10 years. Our prices haven't gone up as much as everyone else, and we are about 30% lower than our closest competitor, and quality is still much higher. We are doing our best.
I received by parts order within a week but some of the parts were wrong. When I notified them they sent the correct parts just as quickly. They were very quick to respond to my emails and in correcting the parts.
By Vaga H.
Response from Ultra Lite Products, Inc.· May 3, 2023
Sorry for the mix up, I hope everything is good now!
The bottle drop bag frame is working great. Fill it and it’s full and ready to be tied and turned in, not like trying to use a container.
By Donald B.
Response from Ultra Lite Products, Inc.· May 23, 2022
Great to hear! Glen