Saturday, November 7, 2026 · Customer reviews of US businesses
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Great
1,100 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LOLA offers all-natural cotton tampons in a customizable subscription that delivers directly to your door. Customers pick their mix of light, regular, and super tampons, frequency of delivery, and number of boxes, and never have to worry about running out of tampons ever again. LOLA tampons are 100% cotton with no added synthetics, fragrance, or dyes. LOLA tampons are never treated with harsh chemicals.
LOLA (mylola.com) has 1,100 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,100 approved reviews, newest moderated first
Went to The Lola this am. Made a reservation for brunch today, it was so Loud, we couldn’t even hear each other!! Service was horrible, no ice, no knives! When we finally got our food it was Luke warm!! I will never revisit again, especially when there is any kind of event, you pay $15 for parking but it comes off your check. I wouldn’t recommend this place!!
By Doreen Bento Guida G.
The tampon shredded apart inside me when I tried removing it!!
By Karrissa H.
Response from LOLA· Oct 21, 2021
Hi Karrissa, Thank you for reaching out and sharing with our team. As a customer-first business, we really appreciate you alerting us of this issue so that we can escalate this immediately to our product team and manufacturing partners to make sure this doesn’t happen again. I completely understand your hesitancy to continue using LOLA. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Although your experience is not typical, it is completely unacceptable. Our team does have a few follow-up questions for you and would love for you to reach out to our team (at [email protected]) if you haven't already with any additional information you may have. We would so appreciate any further insight into this situation, as we take product complaints very seriously. Again, thank you so much for sharing your concern with us. We look forward to hearing from you soon with any additional feedback you can provide! Best, Julia LOLA customer team
I bought the super tampons to try. I used several in one day because of all the leaks. The tampons are not very absorbent. After 45 minutes my clothes are bloody and the tampon is barely wet. I do not have these problems with other tampons
By Leah G.
Response from LOLA· Sep 17, 2021
Hi Leah, Thank you so much for sharing with our team, though I am incredibly sorry about the recent experience you had with our tampons. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Although your experience is not typical, it is completely unacceptable. Our team does have a few follow-up questions for you, specifically with respect to your experience with our tampons. That said, we would love for you to reach out to our team (at [email protected]), if you haven't already, with any additional information. We would so appreciate any further insight into this situation, as we take product complaints very seriously. Again, my sincere apologies for this negative experience, and thank you for your feedback. As a customer first business, we really take it to heart. We hope to hear from you soon! Best, Jackie LOLA customer team
I bought these cause they were on sale at Walmart. I normally buy the U Tampoms but I've been trying to lead a healthier lifestyle and trying these new tampons that claim to be 100% cotton and free of chlorine made me jump for joy. So far I've nearly used the entire box cause that's all I have but I have bled through every single tampon. Even on the lighter days. I have to use a liner while using these. And I am not a heavy bleeder. Also, that application itself is awkward. The applicator and cotton is very thick and difficult to insert yet kinda short in length. Not absorbent at all. I wish I didn't bother. I ruined some good underwear.
By Cassandra D.
Response from LOLA· Aug 27, 2021
Hi Cassandra, Thank you so much for reaching out and sharing with our team, though I'm incredibly sorry for the negative experience you had with our tampons. As a customer-first business, we really appreciate you alerting us of this issue so that we can relay this information to our product team. Our team does have a few follow-up questions for you and would love for you to reach out to our team (at [email protected]) with any additional information you may have. We would so appreciate any further insight into this situation, as we take product complaints very seriously. Again, we deeply apologize for this negative experience, and thank you for your feedback. We hope to hear from you soon! Best, Jackie LOLA customer team
I hate Lola, I got the heavy pads because they were on sale, I am very light. I was on vacation and noticed I needed pads, so I rush to target and get the Lola heavy pads. They were on clearance so YAY! Within 1 hour I bleed though! 😣 I was wearing Jean shorts. While walking though a museum I needed to use the restroom. When I pull down my pants I noticed a huge spot of blood all over my new Jean shorts. Thank goodness that I was wearing a long shirt. I lock the bathroom door and run cold water over them, then holding them under a dryer. I thought that these were heavy pads? They are also very narrow. Will never buy ever again. Also I noticed brown spots on the pad itself? Me as a very sanitary person was concerned. They didn’t feel very thick which is weird for it saying “heavy flow”. Very disappointed.
By Anna B.
Response from LOLA· Jun 24, 2021
Hi Anna, Thank you so much for reaching out and sharing with our team, though I'm incredibly sorry for the negative experience you had with our pads. As a customer-first business, we really appreciate you alerting us of this issue so that we can relay this information to our product team. Our team does have a few follow-up questions for you, regarding your experience with our pads. We would love for you to reach out to our team (at [email protected]), if you haven't already, with any additional information you may have. We would so appreciate any further insight into this situation, as we take product complaints very seriously. Again, my sincere apologies for this negative experience, and thank you for your feedback. We hope to hear from you soon! Best, Julia LOLA customer team
Opening a pad from a brand you’ve never tried before and seeing brown spots is not okay. Package warning or something would have been nice so I didn’t have to sit on the toilet at 1am trying to make sure that was supposed to be there so I didn’t lose it.
By Tamatha S.
My first time trying a 100% cotton tampon and to say I was alarmed is an understatement. The applicator is to big causing issues with with the first one I tried causing me to take it out and use another. I didn’t think much of it at first but it was shedding BAD. I wanted something that was healthier but now I’m going to have to buy a bunch of products to thoroughly clean myself out so I don’t get toxic shock from undoubtedly the large amount of fibers left behind. If the thought of using plain ol’ cotton balls is unnerving don’t use this product since that was basically my experience.
By S. B.
Response from LOLA· May 19, 2021
Hi S, Thank you for reaching out and sharing with our team. As a customer-first business, we really appreciate you alerting us of this issue so that we can escalate this immediately to our product team and manufacturing partners to make sure this doesn’t happen again. I completely understand your hesitancy to continue using LOLA. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Although your experience is not typical, it is completely unacceptable. Our team does have a few follow-up questions for you and would love for you to reach out to our team (at [email protected]) if you haven't already with any additional information you may have. We would so appreciate any further insight into this situation, as we take product complaints very seriously. Again, thank you so much for sharing your concern with us. We look forward to hearing from you soon with any additional feedback you can provide! Best, Jackie LOLA customer team
I really wanted to like these tampons, as I’ve become allergic to the brand I had been using my whole life thus far. Unfortunately, these just weren’t a good fit. They are bulky and don’t absorb much beyond the outside edges of the tampon. The applicator is nearly impossible to get right on the first try without having to pull the whole thing out and start over. However, the worst part was that the tampon shredded apart when removing, leaving part of it inside. My very kind boyfriend had to dig out the remaining piece. I was really excited to try a natural brand, but these did not live up to my expectation or hope for this product.
By Erin B.
Response from LOLA· May 19, 2021
Hi Erin, Thank you so much for sharing with our team, though I am incredibly sorry about the recent experience you had with our tampons. I am escalating this immediately to our manufacturing partner to make sure that this doesn't happen again. If it helps ease your mind, while LOLA is a new company, our suppliers have been making feminine care products for decades. Although your experience is not typical, it is completely unacceptable. Our team does have a few follow-up questions for you, specifically with respect to your experience with our tampons. That said, we would love for you to reach out to our team (at [email protected]) if you haven't already with any additional information you may have. We would so appreciate any further insight into this situation, as we take product complaints very seriously. Again, my sincere apologies for this negative experience, and thank you for your feedback. As a customer first business, we really take it to heart. We hope to hear from you soon! Best, Alixe LOLA customer team
