Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,726 reviews
INNOVOSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
INNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.
INNOVO (myinnovo.com) has 1,726 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,726 approved reviews, newest moderated first
There was a problem with getting the right fit in shorts, but I now have the right fit now and am hoping for good results, your customer service was a great help to me in resolving the correct fit for me. Thank you,
By Adele C.
Everything was well done. I‘m completely satisfied.
By Gerhard B.
I ordered my first pair of INNOVO shorts back in April. After just a few times using them (correctly, by the way), they stopped working. After jumping through all of the seller's hoops and returning the shorts, the seller sent me a second pair several weeks later (which is why I gave two stars instead of just one). However, the second pair also stopped working after using them just a few times (correctly). What's the deal? My husband told me not to bother trying to get the second pair replaced because of all the stress doing it the first time. So, I just took the multi-hundred dollar loss. So disappointed. These shorts could have been a great help.
By Amanda B.
Brilliant service and helpful in every way which made it easy for me to send it back
By Mr John O'Malley & Mrs Mary O.
I use the wrap and needed new pads. The order came quickly, and the cost is very reasonable. I am trying to stay "at it" and do my 5x per week. It's a commitment, but after 2 weeks I already see improvements.
By Annie S.
This company is excellent very quick nothing to much trouble wonderful service Very pleased with the service couldn't have asked for a better service thankyou iii
By peter R.
CUSTOMER SUPPORT BY NICHOLE WAS OUTSTANDING
By joyce G.
My Innovo shorts worked for 35 sessions and then would not. The error message saying various electrodes Not working. I contacted Innovo, they told me to use more spray, check connectivity. Eventually, after I bought more conductive spray and a lot of emails, I had to return my shorts and once Innovo had received them and checked them, they sent me another pair. Obviously, I had missed a month of Innovo sesssions. The second pair of shorts worked for 2 sessions and then same “error “ messages. After more tedious emails I had to send back. This time Innovo sent me 2 leg wraps, cos they said I was between sizes, this would be a better fit for me. My husband had brain haemorrhage and life interfered and so I only got 2leg wraps out this month. I had noticed a deterioration,eg losing wee when sneezing or laughing or coughing. I realised that although I had only done those 35 sessions they had really improved my stress incontinence. Now after 6 sessions, these ‘new’ leg wraps , which are really difficult to put on correctly, are starting to say;” error electrode”. I am dreading having to go through all the time consuming emailing, postage , cost, waiting for replacements etc and no guarantee that it won’t go wrong again in a couple of months. Innovo is expensive and having investigated other methods to improve stress incontinence , I know that you have to maintain. So you will have to use Innovo maybe yearly.
By Ruth
