MygpReviews of mygp.com

Terrible. Ordered a prescription for delivery which was issued by my doctor 5 days ago. No update on delivery so I contacted the pharmacy who have not received any information regarding the prescription. I explained this to MyGP who just told me the difference between "issued" and "pending" (yes, I understand that, thank you) and that once the prescription is issued it will be sent to the pharmacy. Ok, well explain why you still haven't sent it to the pharmacy, FIVE DAYS LATER and I'm going to run out of medication tomorrow! I'm recovering from major cancer surgery and can't drive. Thought this would solve the issue of picking up prescriptions but it's just causing more issues I don't need!!

This is making people more sick, anxious and depressed and should be banned. Dangerous system with a lack of moral principle.

Firstly the positive...I didnt have a problem loading the software. Now the negative...it's next to useless as it's just like the old days of having to phone the reception at a certain time or not being able to get an appointment at all. It's supposed to be open at 8:00 only until 9:00 - how customer friendly is that??...On more than one occasion I've found that its offline at 8:00 on other occasions while I'm typing in it goes to offline status. I've actually given up a few times. Also I understand how performance can be measured in the old fashioned phone days - how long customers are waiting, how many calls are lost but is performance being measured with AskmyGP? Waste of time and money...my money!

Spent 15 mins loading up the app and reading through it with the hope that as advertised I would be able to book appointments on it, only to find that there are no appointments available. Poor show again.

The app is a great idea but frankly it works only part of the time. Most nights it fails to load and seems to work properly only in the daytime?! Frequently I take my tablets at night, realise I have to repeat order but then cannot because all my prescriptions are missing or sometimes the button to view prescriptions is even missing from the screen. If it worked it would be great, but it doesn’t.

Rubbish. I tried to book an appointment for my wife but had to set her up as a dependent first - fair enough. I added her details and it sent a message to her asking that she approved me so I could book the appointment. She approved me. I got a notification from the app saying she had approved me. I logged on to book the appointment and it said that I would have to set her up as a dependent first and that she would then have to approved me! Aaarrgghhh!@!

Responses are in jargon and make no sense. It would appear it's really easy for GP surgeries to ignore a digital number. Forced to use it by GP surgery who will only book appointments this way, then don't respond and then close the the app to further queries. I feel this app and GPs surgeries enforcement to use it is the denial of the first right of the NHS charter which is access. I had to call 111 in the end. This app just seems another obsitcle to healthcare. Shame on you!

Appalling. Opening goes round and round. No information and seems to be a promoter of private health care services. Was coerced into thinking it was a proper NHS app( worryingly seems to be promoted by GP practices,etc)