Freebird is a great company
Freebird is a great company to do business with. They answer all our questions quickly when we have them. My husband loves the shaver, it is so easy to use and clean. Thank you!
By Jackie
Monday, November 9, 2026 · Customer reviews of US businesses
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715 reviews
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Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
myfreebird.com (myfreebird.com) has 715 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
715 approved reviews, newest moderated first
Freebird is a great company to do business with. They answer all our questions quickly when we have them. My husband loves the shaver, it is so easy to use and clean. Thank you!
By Jackie
this thing is JUNK !!! Used it for the first time on my balls and had blood running down both legs. It cuts your balls
By james H.
Response from myfreebird.com· Feb 25, 2026
We’re really sorry to hear about your experience. That’s definitely not what we want for anyone. Every person’s skin and hair type is different, and sensitivity can vary depending on technique and attachment choice. Our FlexSeries includes multiple guards specifically designed to help adjust length and reduce direct skin contact in more sensitive areas. We also offer a 30-day return policy, so if it’s not the right fit for you, we’re happy to make it right. Please reach out to our support team directly so we can help troubleshoot or walk you through the best setup for sensitive grooming. We’re here to help and want you to have a safe, comfortable experience.
Great product easier to handle better shave particularly my head
By Leotis M.
I was using a razor blade before now, and I used to get cuts/bruises on my head. In 2023, I saw an advert on Social media, so I ordered the Shaving kit, charging kit with all the Flexseries accessories. Presently, I have moved to the Pro Shaving kit, the Charging Dock, and all the accessories. For a refill, I ordered the Flexseries and Pro refill blade with the shave care. It has been a wonderful experience, with no regrets and great value-added. In addition, the customer service is top-notch.
By Adeola O.
I purchased when I saw on Facebook and can't wait to try . Heard great things about the razor
By David
Response from myfreebird.com· Mar 6, 2026
Thanks so much for giving Freebird a try! We’re excited for you to experience the shave for yourself. Our FlexSeries is designed to deliver a smooth, comfortable shave, and keeping the blades fresh helps get the best results every time. If you ever have questions or need tips once it arrives, our team is always here to help. — Freebird Support
Very easy to deal with and prompt delivery and a good product.
By Tom R.
I bought my Pro Shaver kit over a year ago and it’s proven to be very reliable. I have had to order replacement attachment during that time. It’s been very easy and fast shipping. I even miss ordered a replacement blade. When I called and explained what happened. I was shipped the correct replacement with no cost to me. I didn’t even have to ship the wrong one back.
By Chris W.
Best customer service I’ve ever seen.
By Scott R.