The staff is great
The staff is great
By Bruce B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
403 approved reviews, newest moderated first
The staff is great
By Bruce B.
I've been a member for over 40 years and have never had any issues. Always a great experience.
By Brenda W.
On December 28th I called in to skip a payment, and I was told everything was good on skipping. A payment and then on January 5th, the payment come out of my account which caused me to be over withdrawn in my account. So no, I'm not very happy with this.
By customer
Response from Consumers Credit Union· Jan 23, 2026
Hello, thank you taking the time to leave us a review and share your experience with Skip-A-Pay. If there are any immediate concerns we can address for you, please reach out to us directly at [email protected].
So far we've only dealt with personnel at Mt. Morris that have helped us with our auto loan. The ladies have been very helpful and pleasent.
By Beverly K.
I went through the Virtual Assistant Drive Through for the first time. I was concerned about depositing a check, and she made it comfortable for me, explaining how to verify my ID and then handling the transaction. I also wanted to make a withdrawal asking for certain bills ($10's). She told me this ATM did not give $10's, and suggested $5's. This is my experience with Consumers Credit Union. They are always willing to work with me when I have an issue. I do like going inside the branch as the staff is always friendly and helpful.
By Anne K.
Professional service with honest down to earth experience from service provider's agent representatives. The face to face experience with Consumers Cooperative Credit Union Employees. I could not have a better financial institution at my back when I make a transaction. Thank You!!
By ANTHONY
The rewards are the best part of this credit card.
By Anish S.
Consumers Credit Union meet's my needs with great care and integrity. I am very pleased with the staff and their services.
By customer