Great Support Staff
Every question I asked was answered promptly and the customer service was superb. Combine that with the best rates I found and it was an easy choice to finance my new truck with CCU.
By Jeffrey H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
403 approved reviews, newest moderated first
Every question I asked was answered promptly and the customer service was superb. Combine that with the best rates I found and it was an easy choice to finance my new truck with CCU.
By Jeffrey H.
I really like the way they take care of us as customers.
By Margaret C.
Very easy to deal with for all your banking needs.
By JOHN F. D.
Once you credit union, you never go back. The credit union is simple and straightforward. Love the high interest rate on checking, too.
By Debbie
Always extremely helpful and courteous! Have continuously had great and competitive interest rates for investors.
By Gregory F.
Fast service. Friendly staff.
By SHAH/NILESH
I have been with CCU for over 38 years. I use to bank with two other banks, back then. Atvone point there customer service became bad and the fees, not good. I joined CCU and have had very good service. From car loans, CC, and checking all is great. Any questions or problems, you call and issue is taken care of.
By Ig
I have nothing but good to say about consumers Credit union. They are the best!!
By John L.