Systems usually work great on mobile…
Systems usually work great on mobile banking, which is what I always use
By Jeffrey L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.
Consumers Credit Union (myconsumers.org) has 403 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
403 approved reviews, newest moderated first
Systems usually work great on mobile banking, which is what I always use
By Jeffrey L.
I have been a member for over 30 years and have ALWAYS enjoyed working with CCU! You have always come through for me whether it be for auto loans, mortgages or banking. I DO have one request though....please open a branch in Murray, Kentucky where I live. I would LOVE to be able to refinance my mortgage with you and currently cannot because I don't live in Illinois. Please listen to your LONG TIME MEMBERS....THANK YOU! :)
By Marcia Pearson S.
It helpful and convenient
By Colin C.
I’ve banked with consumers for 20 years and have always had a great experience. I’ve had a checking and savings account as well as a loan and have had many in person and over the phone teller experiences.
By Ashley G.
Consumers is great! We've been members for almost 20 years. They pay the highest interest rates for checking accounts and always have excellent customer service.
By Amie
I like Consumers Crit Union. It is convenient to my house. Everyone is so nice and helpful to deal with. They offer competitive rates. Service is timely.
By Barbara O.
The representative was very helpful and resourceful and professional
By Dennis K.
I am a long time member. I find CCU, secure, professional, and supportive. I would recommend this bank to anyone.
By Judith O.