Awesome way to help manage our…
Awesome way to help manage our preschool. Has all our families information and billing in one place. Great way to communicate with them as well.
By Angelique
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
308 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
brightwheel (mybrightwheel.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 81 reviews with 4 stars · Clear filters
Awesome way to help manage our preschool. Has all our families information and billing in one place. Great way to communicate with them as well.
By Angelique
Great way to take attendance and keep account of everyone!
By ES
Brightwheel is a great tool. There is A LOT to learn. I wish that we could have a person from brightwheel come and teach us how to get through some of the harder things about it. But, overall, it's been a great tool! We are looking forward to getting more acquainted with it. Thank you!
By Bobbie
I love the Brightwheel App. It makes my day to day operations soo much easier. I can communicate with my families and send updates in real time. The only reason it doesnt have 5 stars is that the billing function is not available in Canada.
By Jennifer
I really love the connivence as both a parent and a teacher, especially the pay online option. However, I wish that I could have one account linked to my name and be able to switch between parent and teacher.
By Felicia
I really like Brightwheel! Very easy to use.
By Lacey
Its super easy to use and an incredible way to communicate
By David
Overall, using Brightwheel has been a wonderful experience for our childcare program! Brightwheel has made billing and parents communication a lot easier! Having a reliable help desk has also made any technical issue a breeze! I am very thankful for Brightwheel!
By Carley