Love the app but would like more…
Love the app but would like more options for connecting files for parents to see
By Childcare P.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
308 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
brightwheel (mybrightwheel.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 81 reviews with 4 stars · Clear filters
Love the app but would like more options for connecting files for parents to see
By Childcare P.
Great app! This app has worked great for my daycare. The parents love the ability to be in constant contact with their child’s teacher.
By Tammara
The thing I found was that If I take photos through the app they are not saved to my phone for me to use later. It would be nice if that were a feature.
By Forrest
Helpful app but not user friendly
By Amanda
There have been a few surprise things I haven't liked, but Brightwheel has been quick to respond to my concerns. I wish there was a little more flexibility/customization options but otherwise I have been pleased with my choice to use brightwheel for our preschool.
By Hannah
I would give it 5 stars but I'm disappointed I can't toggle between staff and parent since I'm both. Make things difficult
By Boymomteacher
Easy to use and the parents love the updates
By Heather
Brightwheel has been very helpful In helping me stay organized from the moment I opened my new center. My families as love the communication and it has been a very important piece of enrollment for my center.
By Cherish