I'm still waiting for delivery or at…
I'm still waiting for delivery or at least someone to communicate to me the status of my order.
By Rachel G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
126 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Most specialty sleep companies sell mattresses and pillows but few provide a definitive experience that enhances the lifestyle of the customer. Blu Sleep sources the finest, healthiest sleep product components from around the world that deliver a personalized pampering experience for our customers and result in a restorative and refreshing night’s sleep.
Blu Sleep (myblusleep.com) has 126 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
126 approved reviews, newest moderated first
I'm still waiting for delivery or at least someone to communicate to me the status of my order.
By Rachel G.
Great product. This is my second Comfy pillow. You kept apprised of shipping progress. Pillow securely packaged.
By Van T.
Once I was able to reach someone on the phone to order as online I could not complete the order. But it took a month of phone tennis to actually reach someone .
By Lucielle C.
I’m trying to return the wrong size pillow case and there’s nothing that’s helping me do that
By Tyler M.
I've received two requests to rate my customer satisfaction, but my order still hasn't arrived. It's been over twenty days since I placed my order and was charged. If I had known that my order was being shipped from the USA, I wouldn't have ordered it.
By Alex S.
Great satisfaction!
By Madeleine B.
The pillow is exactly as described. Great quality! And, shipping was fast.
By Jennifer H.
I absolutely L💙VE these pillows. They are the best, most comfortable pillows I have EVER owned. Bought 2 of them back in 2019 and they have not lost the quality or function over those years. Thank you so much for a GREAT COOLING, REFRESHING PRODUCT and the best sleep I've had in 60 years. I am enjoying my new replacements.
By Glenn E. S.