Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
102 reviews
MyArrivalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MyArrival.com is an independent online intermediary that helps travelers worldwide with arrival cards and traveler/customs declarations.We make the application process simple through clear, user-friendly forms, multilingual support, guided applications, verification checks, priority processing, and early submission where available. Early submission helps many travelers arrange their travel documents well before departure.Every customer receives a secure account where travel details and completed applications are safely stored. For future trips, previously entered information can be reused, making new applications much faster and more convenient.Our goal is to save travelers time, reduce mistakes, and provide reliable customer support throughout the entire application process.
MyArrival (myarrival.com) has 102 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
102 approved reviews, newest moderated first
It was easy to apply and very quick getting the card.
By Bob P.
Response from MyArrival· Aug 28, 2026
Hi Bob, Thank you for taking the time to share your experience! We’re delighted to read that you found the application process easy and received your card quickly. Safe travels! ✈️
Thank you for reaching out! I’m thrilled to share that everything went exceptionally well. The entire process was impressively fast, smooth, and efficient, especially for such a long flight. My arrival in New Zealand was seamless, and I was genuinely amazed by how swift and straightforward the Traveler Declaration process was. It truly made for a fantastic experience—thank you! NZ, we love you!!!✨ 💖👏🌹
By RooseMarie F.
Response from MyArrival· Aug 26, 2026
Thank you so much for your wonderful review! ✨ We’re absolutely delighted to hear that your journey to New Zealand was so smooth and that the Traveler Declaration process made your arrival quick and easy. 💖 It’s fantastic to know we could help make your travel experience a little more seamless. Safe travels and thank you ! ✈️
These folks charge you a $58 fee for submitting your request for an Aruba Entry card. Then $20 for the entry card. $78 total where it should only cost $20 at edcardaruba.aw They are creating people out of $58 dollar. Use the Aruba Official Site.
By Benn
Response from MyArrival· Aug 19, 2026
Dear Benn, We’d like to better understand what happened in your case so we can review it properly and make sure we provide the right assistance. At the moment, we haven’t been able to find an order under the name shown on Trustpilot. Could you please contact us at [email protected] and provide your Order ID? Once we have this information, our team can look into your case in more detail and provide you with the appropriate guidance. We’d also like to clarify that MyArrival is an independent third-party service provider that assists customers with visa and travel document applications. Our aim is to make the application process as simple and straightforward as possible by helping ensure that all required information is submitted correctly and by providing multilingual support throughout the process. This can help reduce the likelihood of government authorities requesting additional information and minimize the risk of an application being refused. As an independent service provider, we have our own processing fees. Depending on the service selected and the requested processing time, additional fees may also apply for urgent or expedited processing. Any applicable fees are related to the services requested and are separate from any fees charged by government authorities. We truly appreciate your feedback, as it gives us an opportunity to better understand our customers’ experiences and continue improving our services. If you need any further assistance, please don’t hesitate to contact our support team. We’re happy to help. We’re here for you, Arnold Specialized Support Team MyArrival.com
Many people have found satisfaction on Trustpilot.🙏🙏🙏
By Arman
Response from MyArrival· Aug 12, 2026
Hi Arman, absolutely! 🙏 Trustpilot is indeed a great way to check whether you’re dealing with a reliable and trustworthy company. We’re happy to read that our Trustpilot rating helped give you confidence in choosing us. Thank you for your trust and support!
Quick and easy process. Received my DI Card within minutes after submitting.
By AE
Response from MyArrival· Aug 10, 2026
Thank you for your great review! We know that for travelers, time and schedules matter. That’s why we always aim to provide fast processing and excellent service, so our customers can continue their journey with peace of mind. We’re happy to hear you had a smooth experience and wish you a wonderful trip!
Ik heb voor vertrek naar nieuw-zeeland de traveller declaration ingediend met ondersteuning van het support team. Ik ontving hem binnen 10 minuten. Dit bespaarde me veel stress. En kan ik lekker op vakantie.
By Ashley Bradley J.
Response from MyArrival· Aug 6, 2026
Hi Ashley, we are glad to read that we saved you a lot of stress with our fast delivery. Customer satisfaction means a lot to us. Please feel free to reach out to us if you require any further assistance.
