My Mediterranean DietReviews of my.mediterranean.diet

The minute I realized this was a subscription and not a free app I sent an email telling them I did not want the service and to cancel any subscription.. it originally stated free app. I emailed the very minute I seen it was not ! I have all the emails to prove this ! I than open my bank account to see the charge of 49.99 and than I was told they do not give refunds ! I will be calling my bank now that I know I am not the only one who has been ripped off by this company

Awful customer care ! I cancelled my subscription in Oct 24 Monthly payments have been taken from my account since I have informed the company with proof of cancellation numerous times and the reply is I have no right to a refund !!! They are now ignoring my messages .. they owe me 7 months subscription payment @ £29.50 pm Rather a lot to loose !

The meal plan was satisfactory, but I decided to cancel my subscription, which I did through the Help Centre. Despite this, the following month, a payment was still taken from my account. I have emailed and messaged them multiple times, but I keep receiving automated responses stating they will reply within 48 hours. However, I am still waiting for a response. If I don’t hear back soon, I will contact my bank to report the charge as fraudulent, as I have proof that I cancelled the subscription.

The billing situation is ridiculous when you want to cancel and need a refund after months of emails and providing documentation they still didn’t get it and they refuse to refund me for the months. Terrible customer service just another diet racket to make money.

Not a fan. I was hopeful that this app would be a simple to use app, but unfortunately it looks like another app designed to take your money and make the experience just hard enough you give up due to the program issues. Or pay more to "fix them". The meals occasionally are missing calorie amounts, you do not get volumes for the recipes, just the base ingredients. And if you want to try and switch out recipes, you have to scroll through ALL of them to find the one you are looking for. No search function. So be ready to make 50+make a week for just you if you don't want to scroll for 2 hours to make left over days. In addition, there are obvious grammar issues and misspellings which makes me think this is either AI guided or they do not proof read...I asked for my money back after paying to see how it works beyond the pay wall and they gave some excuse about it being in the terms and services that they will never do that. BUYER BEWARE. - extremely disappointed customer.

ARNAQUE !!! Cela fait une semaine que je demande le remboursement de mon abonnement je n'ai même pas ouvert le dossier quand j'ai vu qu'il fallait que je boive 4 litres et demi d'eau par jour !! je me suis de suite rendu compte que ce n'était pas pour moi et j'ai demandé la résiliation à l'heure près. je n'ai que des réponses négatives soi-disant que dans le contrat s'est ecrit qu'il n'y a pas de remboursement alors que normalement il devrait y avoir une clause de 7 jours de rétractation. Passez votre chemin !!! Le nom du site est alléchant régime méditerranéen... Mais ça n'a rien à voir.

Des voleurs .j ai demandé le remboursement des 129 € car ça ne correspondait pas à ce que je souhaitais. Non seulement ils ne m ont pas remboursé mais en plus ils ont bloqué mes accès à l application. A fuir absolument

C’est une honte, ce site est inexistant,il propose toujours les mêmes choses et en plus par magie vous vous rendez compte que vous êtes lié avec eu pour plusieurs mois alors que en ce qui me concerne j’ai voulu simplement essayer. J’espère pouvoir annuler leur prélèvement. Impossible de les joindre, il n’y a aucune information ni par message ni par téléphone. Si quelqu’un a des informations merci de me les communiquer