MXrouteReviews of mxroute.com

I've been a customer since 2018. Except for some minor issues with migration back then, all errors has been my own doing, and I still received good help. Great support (sometimes tickets might take a bit of time, but community support is also great, so I've never had to wait long. Friendly staff and great quality/deliverability! Service used to be boring = good, everything just keeps working. And that's still the case. But there's also exciting improvements to the product, added functionality, simplified admin panel etc. Love this!

I've been a customer for nearly one year, this is all I could expect from a serious email provider. It just simply works, no fancy AI garbage stuff, just a simple yet very effective mail service. I really appreciate how we can communicate with them through reddit, and how they don't care about getting rid of spammers that lower IP reputation I can only recommand this service, on top of that it's cheap and there are lifetime offers

Exactly what I was looking for in a reliable, technically competent email hosting provider. This is a no-nonsense service that excels for those of us managing email hosting for clients. It will particularly resonate with users who are familiar with email hosting and related DNS configuration, and who prefer control and clarity over hand-holding. Their zero-tolerance policy for spammers aligns with our position and helps ensure strong deliverability. Support has been consistently solid when needed.

I have been using mxroute for a few private email accounts for about a year. Pro: Great competitive niche offering run by a technically very competent email professional. One of the few places left on the web where you directly get help from humans instead of the usual layered first level support script and bot BS. They are touchy about their TOS. That's a good thing when it comes to email services. Con: Seems to be mostly a one man show which might affect service availability and business continuity. Both Pro and Con are probably the cost and benefit of going with a small provider. If email is critical, you should have a plan B anyway. mxroute is for you if you know what you are doing, have a plan B, and are good at following their TOS.

The service works perfectly, it has a very good price and its owner is very attentive. Support answers instantly. I couldn't ask for more.

I've been using this service since 2019. Along with my personal emails, I'm using this for my client emails too. It's a reliable service for delivery, with good support, and very good spam filtering. For me, it's important to know that the foundation (hosting, email hosting, DNS etc.) is good, so I can concentrate on my work, not on fixing infrastructure problems. In those terms, MXroute has been a set-and-forget kind of service - the best there is (emails should be "boring" and "just work"). Relja Novović

I found MXroute a couple of years ago when looking for a new provider for my personal email. My primary complaints with my previous provider were that emails were sometimes not delivered and customer service interactions slow and often ineffective. With MXroute I gained reliable deliverability and responsive customer service from the get-go. Further, the focus on preventing both inbound and outbound spam (or anything that looks, sounds, or smells like it) is admirable and greatly appreciated. In my experience and from what I've observed, the team treats customers and potential customers with legitimate, non-spam email needs professionally and courteously. I have zero complaints and would happily recommend MXroute to those who have the domain name management knowledge to configure the service.

Doing business with MXRoute is a huge waste of time and money. One of my employees emailed them for support after running into an issue with one of our client’s accounts. The owner responded in a very hostile and unfriendly way, and my employee replied matching his tone. After a very short email exchange he decided to cancel our service, which we had for over 2 years. He stated that my employee was disrespectful to him and refused to provide a refund. This was highly disruptive to our business as we lost access to many emails. We’ve since settled with a more reputable and professional email provider and I highly suggest you do the same!