Great product, zero customer service
I think the product is great. The only think I didn't like was that the taps broke easily. I gave 3 stars because I had some major issues with product delivery and getting what I ordered and I receive zero product support and customer service. Never heard back from them at all!
By Jacob K.
Response from Muzata· May 9, 2025
Dear Jacob, Thank you for taking the time to share your feedback about your experience with our product. We sincerely apologize for the issues you encountered regarding the taps and the delivery of your order. Your satisfaction is very important to us, and we are truly sorry to hear that you did not receive the support you needed. To better understand the specific problems you faced, could you please provide more details about the specific problems you faced via email? This information will help us understand your situation better and address your concerns effectively. Additionally, if you could share your order number, that would be very helpful. Thank you for bringing this to our attention, and we look forward to hearing from you soon so we can work together to resolve this matter. Best regards, Muzata Customer Support