Quality of lens are not as good as…
Quality of lens are not as good as other companies I have purchased from.
By Sandra
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Quality of lens are not as good as other companies I have purchased from.
By Sandra
The whole prescription to my glasses are wrong
By Maria G.
Response from MuukalOptical· Aug 9, 2024
Sorry, we customized the lenses according to the prescription you filled out. Do you mean you have a new prescription?
A great value for affordable glasses. I’ve purchased multiple times. I only had issues with the prescription on one pair of glasses. Shipping takes longer than necessary. According to the tracker, the glasses are ready but sit ready for pickup for more than a week.
By TS
Once again this company never fails. Just ordered 5 pairs which have cost me less than one pair here in the opticians. Don't be afraid to give them a try.
By Maureen
I have to admit, I was skeptical.I have been scammed a couple of times. This company was fabulous, they let me know about each step of the process. The frames and lenses are really great quality, none of the cheesy, flimsy materials. The price was spectacular and now I recommend them to all my family and friends!!
By Joni S.
I have purchased from you guys twice and have been thrilled with the quality and value of these glasses.
By Alicia
Very affordable, great customer service, amazing glasses.
By Courtney V.
Glasses are cheap and not comfortable to see through. I have the same prescription from another glasses company and those glasses are great! Very disappointed
By LMN
Response from MuukalOptical· Aug 9, 2024
We are very sorry that we did not meet your expectations. If you have any questions, please feel free to contact us. Thank you