Great choices
Great choices, easy to order, fast, and they were perfect!
By vernelle B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Great choices, easy to order, fast, and they were perfect!
By vernelle B.
Awesome customer support!
By Lori
Very happy with pricing and quality of glasses!
By customer
I love all 3 pairs I got! The progressive prescriptions are lovely especially considering that they are ordered online. I will purchase from Muukal again and recommend them to others for sure!
By Gina T.
It was easy to order easy to pick out and easy paying and easy to receive excellent experience
By customer
Long wait times. Poor quality lens.got 3pairs Sent a pair back. Then realized all three have same problem. Lenses are blurry on the sides, at first I thought it was me. They replaced the pair I sent but I got no response on the other two. Won’t recommend this company.
By Marlene K.
Response from MuukalOptical· Aug 16, 2024
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you([email protected] or (330) 817-6667)
Great communication! Helped reaolve my issue quickly! Prompt response to email!
By Robi
If you are in the fence or just worried about buying glasses online, this company is great! I got two pair of progressive photochromic lens glasses for less than$100. They also have spring hinges which are a personal requirement of mine. I was pleasantly surprised. Had I purchased these glasses from my doctor, they would have been at least $600. I will definitely order from Muukal again!
By Crasbliv S.