Exactly what I wanted
I love the glasses and they arrived in great time!
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
I love the glasses and they arrived in great time!
By customer
I was very impressed with the quality. My glasses are always so heavy, these are so lightweight. I see better than I have in years! Thank you!
By Dawn W.
Glasses were made and sent quickly. Great value for money.
By Lauren
Glasses are horrible. Flimsy and lenses are loose.
By Funky B.
Response from MuukalOptical· Aug 18, 2024
Sorry, that's not the truth. Due to your prescription, the lenses were very thick, and you purchased lenses with a refractive index of 1.61. We upgraded them for free to 1.67 refractive index, otherwise your lenses would be thicker. Thin frames are difficult to accommodate such thick lenses. What we want to say is that we try our best, but what you said is unfair to us,what's your advise?
Easy to navigate the site, great choices - some very unusual frames which love! Excellent price. Glasses came promptly and are fantastic quality. Very pleased.
By Annie P.
I ordered 3 - I received 2- AND the one I asked for short distance, is for long way to see. ANS sill no news about my third one
By James
Response from MuukalOptical· Aug 18, 2024
Hello, We have sent your package in two separate shipments, and this is the tracking link for your other package. Is there any problem? thank you https://t.17track.net/en#nums=SF6045221417198
Great response had glasses within 2 weeks. Service dept is great too, Quick response Fixed problems right away.
By Marian O.
Great product. Will be ordering again.
By willis D.