Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
MuukalOpticalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Very pleased with the product. I ordered 3 pair which were advertised at 3 for $119. They were billed to me for $164 with no explanation for the up charge that I could find. Still a good value though and I like the more contemporary styles offered.
By Jennifer W.
This was far from my prescription, even after reviewing with my DR they sent something complete off. Do not waste your money. I don’t recommend.
By Jessica A.
Response from MuukalOptical· Aug 23, 2024
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you（[email protected] or (330) 817-6667）
I don't think my experience was great. It took FOREVER to get the glasses and they were very cheaply made. I usually get my glasses from Zenni and I will continue to do so. The frames were so flimsy.
By Heather K.
Response from MuukalOptical· Aug 23, 2024
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you（[email protected] or (330) 817-6667）
Quality glasses and great prices!
By Leah N.
The value of being able to purchase multiple pairs of eyeglasses is very appealing; a very good first time experience with price, quality, speed of processing.
By DianeL
I placed two different orders each with three pairs of progressives. One pair of glasses from each order feels way off and make me a little dizzy. The price was really really reasonable though so 2 out of six isn’t that bad as I would have paid three to four times as much if I bought them elsewhere.
By amb
They are great. I have ordered many times and now I had a small issue with my order and they promptly fixed the issue way above my expectations. Fantastic company!
By customer
glasses were as advertised, fit well, delivered quickly.
By J K.
