Quick service
Quick service, like the range of frames
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Quick service, like the range of frames
By customer
Well I have ordered eight pairs and six of them have broke you've only replaced one. So in my opinion the quality of the frames is very low. And then I asked you to please send me free frames only and I will try to get my lenses replaced in the broken frames but you did not. So that's why you only get three stars they're all very cute glasses they just don't last very long.
By Sandy G.
Excellent service fast shipping I will be buying more
By Carrie K.
The glasses fit perfectly, my prescription was spot on and the price is unbeatable!
By Jodi
The frames are well made . Great variety love the ones I received. Ordering was very easy. Had no problems with anything.
By Betty S.
I love my frames. I will order again.
By BETTYE P.
One of the glasses I ordered are bent, I tried to fix them best I could but they still are crooked on my face :( The glasses that arrived crooked were the corey Golden Rectangle Simple Metal Eyeglasses
By Steff
Response from MuukalOptical· Oct 31, 2024
Hello, thank you for your feedback. Can you tell us which pair of glasses are bent? We can remake it, please don't worry
My glasses arrived in under 2 weeks and the deal I selected really worked (no additional fees). I couldn't find the frames I wanted anywhere else. I've already been recommending Muukal to coworkers.
By customer