Great product
Great product, all 3 pair are awesome
By Tracey
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Great product, all 3 pair are awesome
By Tracey
Weeks later of rude and undlreasonable options for replacement and they have now ghosted me. 3/3 pairs of glasses are broken or wrong. No idea how they have any stars based on my experience. So many other really great places to get glasses they 3 for 1 seems like a good deal but truly not worth it.
By CHRIS
Response from MuukalOptical· Mar 25, 2025
Sorry, please tell us the order number first . We don't know who CHRIS is, and if you have any questions, please feel free to contact us. We will try our best to resolve the issue. Thank you for your understanding and patience([email protected] or (256) 668-8891)
Only one pair out of three can I see through the lenses. The frames are all nice, but the lenses are bad on two of the glasses one pair is perfect They were delivered Quickly. I’m very disappointed because they look so nice. I was hoping to get lucky on this chancy Chinese purchase.
By B C.
Response from MuukalOptical· Mar 24, 2025
Sorry, please feel free to contact us. We will try our best to solve your problem. Thank [email protected] or (256) 668-8891)
Love my glasses great price and fast delivery.
By Linda C.
Glasses were made incorrectly. Company refuses to correct error or refund purchase price without me paying to ship defective glasses to China. Next step is contacting the BBB and disputing credit card charge. Order 12502444776
By Sandy
Response from MuukalOptical· Mar 24, 2025
Hello, please first tell us your order number. We don't know who Sandy is? We have many clients named Sandy, thank you and look forward to your reply
Both pairs of glasses came quickly. And intact. I'm only slightly disappointed because I thought I ordered one pair as a pair of sunglasses, but I reviewed the order details and saw that it had changed it to clear lenses. Otherwise this is the second time I've ordered from here and I've been satisfied.
By 1sttimer
Value; Quality;Service. I was worried that Muukal might be a scam. It did take a little extra time for clearing customs but my glasses were perfect. Their communication was also consistent and helpful.
By Bob P.
They arrived quickly and fit perfectly. Seem to be right.
By Billie P.