My second order from Muukal
This was my second order from Muukal! I'm super satisfied. The glasses were beautiful and my prescription was correct. Thank you 😊
By MESIA J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
This was my second order from Muukal! I'm super satisfied. The glasses were beautiful and my prescription was correct. Thank you 😊
By MESIA J.
Both pair are quality made. Delivery time was longer than expected. Price is extraordinary.
By Julie M.
Absolutely love my new glasses frames .Thankyou x
By Joulie
Awesome! Top quality! Looks great! Was worth the wait. I purchased from this company because they were able to produce lens with my unusual prescription. I live then so much! I bought two more pairs and I am anxiously waiting for a pair of sunglasses that is on its way.
By Albert
If I could give them a negative 10 that would still not be low enough!!! These people are rude and they make junk, could not even get a simple progressive set of glasses correct!! Then they blame the customer for their mess up. Still have no refund and no glasses it's been well over a month since I sent the 2 pair of glasses back to them. NEVER EVER BUY FROM MUUKAL OPTICAL THEY ARE TERRIBLE!!! See their reply, a docs RX was attached to my order see they still blame the customer, what a crappy company, typical Chinese jerks!!! Still no new glasses and no refund. Seems they think they can just keep my money and never produce the 2 pairs of glasses I paid for.
By Traci B.
Response from MuukalOptical· Apr 27, 2025
Sorry, what you said is not true. You filled out the wrong prescription at the beginning, but you absolutely do not admit it and believe that it was our mistake. Remaking it is definitely not a problem, but please do not let us bear your own mistake. Thank you
Easy to order just download your prescription. I love virtual try on before ordering to see what glasses look like on you.
By Mykateyroo
Excellent prices and quality! I'm extremely happy with my purchase, thank you
By Gary H.
Alk 3 pairs of glasses were delivered at the same time. I got 3 pairs of glasses for the price on 1. All of glasses had premium lenses; thinner lenses, progressive, and transition. These were are better than the ones I got at lens crafter. Prescription is perfect. All are light weight and very stylish. I have received many complements on them. They fit very well which is the issue I've had with online glasses before. I will definitely be buying more from here again.
By Khristi S.