Price was right
Price was right. Stylish framed.
By Larry L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Price was right. Stylish framed.
By Larry L.
I got 3 pairs for $119 and that included the super high index lenses! I loved them so much, I ordered 3 more pairs! At this price I love having lots of styles and colors to choose from depending on my mood. They arrived quickly.
By Calondra
Muukal came recommended to me. Muukal offered me a real good price for 3 pair of glasses. I took the time to look and order and even sent the picture of my prescription. Finally the glasses arrived. No surprise that they were too big, falling off (since part of the order didn’t include any measurements of face size, as another online company had done previously). But here’s a biggie….the prescriptions were not correct. I sent the picture of the prescription to make sure it was done right. Also when I contacted them with my concerns, they dropped me like a hot potato. No correction, no refund.
By Ann H B.
I've been trying multiple times through emails and text to contact your company about a refund and my dissatisfaction with my order. I still have not gotten a reply.
By RM
Response from MuukalOptical· Sep 4, 2026
Hello, we replied to you on August 23rd, so is this a misunderstanding? We did not ignore you, but rather you did not reply to our email
Terrible! It arrived broken, and instead of sending a replacement right away, they're making excuses.
By Yex M.
Came quickly. As a retired optician the quality is great. Super styles without outrageous prices. I had cataract surgery and just need readers so I ordered my progressives with the reading power I use! Absolutely love all my glasses that I have received.
By customer
Easy to order and frames look great and fit very well. The price for 2 pair was a better price than 1 from an optical office.
By customer
The 3 for $119.00 deal is awesome, and all three pairs of glasses are perfect! I wish there would have been more updates on estimated completion time & shipping, but other than that, perfect!
By Tamara R.