Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
MuukalOpticalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Once the eyeglasses arrived and I tried them on I knew i'd found my new favorite pair. Would definitely recommend...
By Jeff
Response from MuukalOptical· May 19, 2025
Hello, we sent it on May 7th and the tracking record shows that it was delivered on May 17th. Thank you
I love the prescription glasses I ordered, they fit great, very fashionable and at a great price. They’re so good, I just ordered sunglasses too. Thanks guys, I’ll be back!
By Sarah A.
Variety of choices, quick shipment, good quality.
By Carolyn
I never expected to love my new glasses this much! I ordered 3 for $119.00. I got a pair of sunglasses and 2 other pair, all bifocals. I'm afraid buying more glasses my become my latest obsession. The quality is fantastic and there are so many cute frames!
By Susie
I have purchased three pairs I love them all but the first pair had lines and I wear progressives I wish I could have been able to wear them but I can't I will give them to a place that gives glasses to people that can't afford them
By Lisa G.
Response from MuukalOptical· May 19, 2025
Because bifocal glasses have lines, progressive glasses do not have lines. We hope you can understand these before placing an order, and we will send coupons for you to place another order,thanks
So far it been just about a month and still don't have my glasses all i get that they are in transit but can't give me tracking number or anything I'm calling my credit card to dispute they can keep the 3 pair I ordered and no information but in transit will never buy again from this company
By Dolores H.
Response from MuukalOptical· May 19, 2025
We are very sorry that we sent you an email requesting to see the original prescription, but you did not reply. In order to avoid any errors in all the glasses, we sent a pair first and the glasses will be delivered soon . If everything is okay after delivery, we will continue to send the other two pairs. We are very sorry for the inconvenience caused
I will order again
By customer
Well worth the wait, all the glasses I ordered came to me in great condition. Just exactly how I ordered them, after a few adjustments to the arms to fit my face, they were even better. Thank you for saving me so much money!! I will be buying again in the future.
By Em
