I had a great experience
I had a great experience! I love my glasses! They are accurate and I received them quickly!
By Dmag
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
I had a great experience! I love my glasses! They are accurate and I received them quickly!
By Dmag
Thanks for working on issues
By Francine C.
Response from MuukalOptical· Jun 20, 2025
Sorry, we have been discussing with you to remake two new pairs of glasses, but we need to choose the appropriate size. However, you declined, so what else can we do for you?
The Service was fast and there was no problem with the subsciption. Thanks
By Myrna
Poor quality and terrible customer service. Glasses were so blurry they were not usable. Customer service ignored emails and was not helpful. Total waste of money.
By Cathie Lang M.
Response from MuukalOptical· Jun 20, 2025
Hello, please let us know first about Cathie Lang Miller Who is it? We cannot find this customer, sorry
So far so good. After initial confusion on the price I was reassured by a contact via email. I took advantage of their deal 3 pair for $119 with free shipping The total order was $134 to my door. Yeah, they charge sales tax. LOL.. The glasses fit well. The prescription is right on. I order two pair with the magnetic sunglasses. I like them. I will likely order from them in the future. It beats paying a few hundred on top of what my insurance pays.
By George H.
Les lunettes n'étaient pas de bonne qualités et malgré la bonne prescription, je ne vois pas très bien
By customer
Great deals, fantastic glasses. Relatively quick shipping!
By Carrie F.
Easy site to navigate lots of great choices.. very affordable,.
By Jennifer R.