The website needs to be a little bit…
The website needs to be a little bit more user friendly
By Jon
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
The website needs to be a little bit more user friendly
By Jon
Wasn't sure but they are great! Will definitely use again
By Roxanne
I love my glasses they are high quality. My prescription is perfect!
By JoAnne M.
I love my glasses! I got the 3 for $119 deal. The price is excellent and the quality is very good. I was not able to get my prescription exactly correct but, it's good enough for most occasions.
By Marianne
I ordered from the promotion of 3/$120. All 3 pair are good quality as far as frames and lenses. 2 pair are acceptable as far as prescription, but the 3rd pair is not correct. I have progressive lenses and I assume the issue is in the progessive split. I have ordered at least 8 pair from Zelool that I have no problem with, so I am confident it has nothing to do with my actual prescription. Shipping time was horrid, but I think that was out of their control since the glasses were shipped out in an acceptable timeframe.
By MimiMull
Amazing as usual.
By Shannon T.
My glasses have magnets attached to the frame so they can hold the sunglasses lenses when needed. The small magnets fell out the time I used the sunglasses. Now I have a hole in the frame and can't use the sunglass lenses.
By Terry
Very fast shipping, got my order faster than I expected! Glasses are perfect! Very satisfied, this is my second order of 3/for $119.
By Mary