Prescription was perfect
Prescription was perfect. Frames are stylish and fit well.. I'm quite satisfied with my purchase.
By Carm
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Prescription was perfect. Frames are stylish and fit well.. I'm quite satisfied with my purchase.
By Carm
My glasses broke at week 2. I an unable to wear.
By Angella
Glasses are flimsy they're smaller than they say they are not very good quality communication sucks and what I wanted to do a return I can only get almost half my money back just overall bad taste my mouth
By JOSEPH
Response from MuukalOptical· Sep 13, 2026
Sorry, you have a total of 2 orders, and each order requires a refund instead of a remake. We suggest that you do not place any more orders in the future. Thank you
Quick turn around from order to delivery. Affordability allows me to have more than 1 style of glasses.
By Tracy E B.
We have ordered six pairs between us, Rx and Rx sunglasses, and are very pleased with all. The 3/$119 price is awesome, even when adding a little more $ for extra features. We're impressed!
By Deborah
Absolutely amazing customer service! I ordered three pairs of glasses and loved the frames, but unfortunately I couldn't see properly through the lenses. After going back to my optometrist, I discovered the prescription I had been given was incorrect — Muukal had made the glasses exactly as ordered, so it wasn't their fault at all. I explained what happened and asked about purchasing bifocals when I could afford another pair. Instead, they told me to choose another frame and they would remake a pair for me at no charge! That is going above and beyond, especially when the mistake wasn't theirs. The glasses are beautiful, but the customer service is even better. Thank you, Layla and Muukal! ❤️ I will definitely be ordering again.
By Lou Mattin K.
Empaque, limpieza detalles. Todo perfecto. Las mecanismo excelente calidad, que cada unidad incluyera la receta solicitadas, me encantó. Entrega rápida.
By Mara
I need to return two of the three pair of glasses.
By Connie