Celebrating 🎉
I am soooo excited to have found your company!!! My 3 pairs of glasses are beautiful and perfect!
By Melanie
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
I am soooo excited to have found your company!!! My 3 pairs of glasses are beautiful and perfect!
By Melanie
There is a lack of information of when the glasses will arrive. The glasses themselves are of great quality.
By Charlee
This is my second order. I was very hesitant to choose anything out of China. But the lenses are perfect, and the frames are good quality. The shipping time was really good too. Their customer service is responsive to feedback. On my first order, they even CALLED me to recheck my order. Crazy impressive
By Lynda A.
Bought three pair of glasses - one pair was fine, the other two were the equivalent to looking through a funhouse mirror. I started emailing them and initially got decent response, but once i told them that i wanted a replacement with two different pair of glasses, fully expecting to have to pay shipping, the discussion completely stopped on their end. Thinking that they overlooked my email (it happens) after about a week with no response, I politely wrote and told them that i hadn’t heard from them and reiterated which pairs i wished to exchange and with what i wanted them exchanged. Radio silence. So, for $120, i have one pair of decent glasses.
By Heather S.
Response from MuukalOptical· Jan 6, 2026
Hello, please tell us the order number first . we cannot find the customer Heather Smith. Thank you
Glasses are perfect although one pair is a little tight on the ear. They both look great.
By customer B F.
It was super easy to order and upload a prescription. The glasses fit great and are just as expected.
By Debbie
The glasses look great, fit very nicely, and reasonably priced. Also, shipping was pretty Quick!
By Mary
I have bought so many pairs of glasses from this company in the last 3 years. They are really fast and good quality for everyday wear. I love to change up my style and this gives me so many options.
By Chantillylace