Respond quickly to emails and overall…
Respond quickly to emails and overall have great deals
By Leo
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Respond quickly to emails and overall have great deals
By Leo
Great choice of frames, and very good prices for my prescription needs. Fast delivery, well packaged. A great experience!
By Lynn
I am so pleased with my purchase. My prescription (progressive) is perfect, and I get so many compliments on my glasses everywhere I go. I will definitely be ordering from Muukal again!
By Mamacatnip
Took forever to get my order and very hard to communicate with
By Amy B.
One pair was perfect but the 2nd pair had a very noticeable gap between the lens and the frame on one side
By Sally
Very good thank You
By customer
My glasses were not ground properly . The PD and height were both wrong as checked by my doctor.Also the photo sensitive pair barely changed colour. A full refund without sending the glasses back, ($70 shipping I had to pay for) was never offered just a half price refund.I would not recommend this company. This is a Reply to your comment If you read my original prescription you would have kown what I was talking about . Now you are just being mean.
By Gail L.
Response from MuukalOptical· Jan 15, 2026
Sorry, our communication was not smooth. You kept saying things that we couldn't understand. What is the PD of the right eye 130? How could PD be 130??? So first of all, you need to know what you're talking about before we can have normal communication. Thank you
I love my glasses from Muukal, It has been about 3years or so and never had a problem, that are comfortable, lovely colours and a great fit. Prices are amazing.
By Christine M.