Great service
Great service
By Taika
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
8,133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
8,133 approved reviews, newest moderated first
Great service
By Taika
I ordered three pairs of prescription glasses to replace my very expensive glasses purchased from my eye doctor's office (too heavy and uncomfortable). All three of the glasses I purchased from Muukal are perfect! As a side note, I ordered a pair of prescription sunglasses from Lens Direct three months ago. I'm still waiting for them. My glasses from Muukal arrived quickly. I will order again!
By Honei J.
Excellent glasses easily affordable.
By Derek T.
The price was great and there were no hidden fees for my large prescription. It really was ANY lens!
By customer
I paid for the photochronic lens, idk if those are different from the transition lens or not but I do know they don't get as dark or as fast as transitions! I paid for expedited shipping got them in 2 weeks,I give the thumbs up on that. They respond quickly and are very helpful! Lora Fuchs
By Lora
Response from MuukalOptical· Apr 5, 2026
Sorry, you placed your order on March 21st and it will take about 5 days to customize and cut the glasses. Advanced Shipping delivery will take about 2 weeks. It is April 5th now and everything is within expectations. Thank you
I was unsure at first, not only that I never ordered before, but the deal seemed too good to be true. Not only was everything perfect, one if the pairs seemed incorrect and they replaced them without hesitation. I will definitely order again.
By Sandivon
Mi primera compra a ver que tal
By customer
Excellent quality, prices, selection and service. I've made multiple purchases and have never been disappointed. I love that I can get multiple pairs of glasses with all of the features I want for less money than 1 pair from my optometrist.
By Cindy W.