SAD !!!
Customer service is very had to deal with. Returns can be a nightmare. Muukal said in order to return the glasses it will cost $50. In shipping plus a45% tariff. There's no way this can be right.
By Rkay
The Fair Hearing score
4.3/ 5
Great
8,133 reviews
MuukalOpticalRating distribution
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About MuukalOptical
Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
- Also known as
- muukal.com
- Website
- muukal.com
- Category
- Vision & Hearing
- Location
- Plano, Texas
- Listed on The Fair Hearing
- 2026