Terrible
Terrible, took order, said it was shipped to me and arrived, then canceled after learning their supplier had none. Jaime and the jokers are worthless. my order was MS3013
By Charles B.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
233 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mutual Screw & Supply can supply anchors, bolts, screws, metric, military, nuts, security fasteners, spacers, standoffs, threaded rod, tape, USA made fasteners, washers, wire hardware, and more!
Mutual Screw & Supply (mutualscrew.com) has 233 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
233 approved reviews, newest moderated first
Terrible, took order, said it was shipped to me and arrived, then canceled after learning their supplier had none. Jaime and the jokers are worthless. my order was MS3013
By Charles B.
We bought what should have been a trust brand from them. The drill bits bent when we used them. I sent photos and an explanation. The whole situation was handled exceptionally quick and painless. The manufacturer took the remaining bits back and issued replacements for the complete order. Mutual Screw facilitated the whole process and made it easy. Everything was replaced in about a week back in February. Can't thank them enough. I've used them for years. Just ordered another 100 bits, but we are using their recommended brand as they are better. Thanks for always being quick and helpful.
By Elizabeth V.
Its agood supplier for these products and have good quality and it deliverd on time but some delays happened also so service is good but need to be improved better .. it differs from person to another so its supposed to check product descriptions first and time for delivery..
By Adham S.
Excelente servicio
By Alejandro Vivas El wacho S.
Prompt shipment, excellent customer service Quality product
By customer
Fast delivery; thanks!
By Heather W.
I received my order accurately and right on time.
By Rhodes T.
Easy transaction. Received in good condition. Will buy from again.
By Bill P.