Good products
Good products. Focus on customization.
By customer
Response from Musely· Aug 2, 2025
Thank you for your review! 😊
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
2,216 approved reviews, newest moderated first
Good products. Focus on customization.
By customer
Response from Musely· Aug 2, 2025
Thank you for your review! 😊
I am definitely seeing results from the products I have been using. Other expensive products from Dr offices never showed results like this .
By Janice
Response from Musely· Aug 2, 2025
We're so happy to hear you're loving your medications and results! Thank you for your review. 😊
Because the cream that I get from Musely really works.
By franchia B.
Response from Musely· Aug 2, 2025
Thank you for your review! ❤️
After using for a year and a half, my face has been almost cleared of my melasma. Fantastic products!
By MariaMercedes M.
Response from Musely· Aug 2, 2025
Thank you for your review! We're so happy to hear you loved your medications and results.
Musely has changed my life. Previous doctors never truly listened to me, or treated my melasma. My confidence in going without make up has been a game changer. My students at school don't comment about my dark spots now either.
By Jaime H.
Response from Musely· Aug 2, 2025
Thank you for your review! We're so sorry to hear you've had negative experiences in the past, but are glad you were able to regain your confidence. ❤️
My experience with this cream is been amazing my face had black spots and make me feel ugly and not attractive. Until I found musely is been a pleasure to found this cream the company is doing a great job making sure I have my refills on time I love this cream my face is beautiful no black spots any longer.
By Francis C.
Response from Musely· Aug 2, 2025
Thank you for your review! We're so happy to hear you were able to regain your confidence. ❤️
Don’t feel i get the feed back needed. Back and forth on message isn’t helping bc it taking days to get straight what a single phone call could handle.
By Sabrina Huffman J.
Response from Musely· Aug 2, 2025
We're sorry to hear you're not satisfied with the email assistance received! Musely Support is available via phone call if this is your preferred method. 😊
The spot pills & spot cream are wonderful. I can see the difference, my skin is getting lighter. Will purchase them again.
By Sheila B.
Response from Musely· Aug 2, 2025
We're so happy to hear you're loving your medications and results! ❤️