We had a good experience
We had a good experience
By Cleone
Response from Musely· Feb 2, 2026
Thank you for taking the time to leave a review! :) We are glad you had a positive experience.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
2,216 approved reviews, newest moderated first
We had a good experience
By Cleone
Response from Musely· Feb 2, 2026
Thank you for taking the time to leave a review! :) We are glad you had a positive experience.
It’s great for my skin Help my melasma gets better.
By marife W.
Response from Musely· Feb 2, 2026
Thank you for your review! We are happy to hear that you are already seeing positive results from your melasma. :)
You were very responsive to my request for a delay in sending the next refill
By Sarah P.
Response from Musely· Feb 2, 2026
We are happy to hear that our Support Team promptly addressed your request to delay your refill, we are always here to help. :)
The products work.
By Kris
Response from Musely· Feb 2, 2026
We are so happy to hear that you are loving our treatments. :)
Great products
By Cynthia B.
Response from Musely· Feb 2, 2026
Thank you for your positive feedback! :)
I am seeing a change in my skin! Some tightness and lines are not so prominent. Skin feels softer.
By Bonnie H.
Response from Musely· Feb 2, 2026
We're happy to hear that you're experiencing positive changes in your skin, such as improved tightness and softness! Thank you for sharing your experience with us. :)
Sadly, the product I purchased did not work properly for me. Kudos to Musely for their kind customer service!
By Angie L.
Response from Musely· Jan 31, 2026
We're sorry to hear the medication didn't provide the results you were hoping for! We're always happy to help, and if you have any other questions, you can always reach out. :)
I love all of the musley products.
By TONYA S.
Response from Musely· Jan 31, 2026
Thank you for your review, we're so happy to hear that! :)