Amazing love mudify
Amazing love mudify. Best customer service on the market.
By Sam J.
Response from Mudify· Jun 5, 2026
Thank you so much for your review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
132 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mudify - 4x4 AccessoriesOur mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
Mudify (mudify.com) has 132 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
132 approved reviews, newest moderated first
Amazing love mudify. Best customer service on the market.
By Sam J.
Response from Mudify· Jun 5, 2026
Thank you so much for your review!
I had a great experience working with Samantha R. while exploring shock and strut options. I reached out via chat, and she took the time to walk me through my options in detail, explaining not just the differences between setups but also what I should be thinking about based on my goals for my truck - making sure I understood the trade-offs and what would actually work best for my use case. Overall, it was a great experience and really shows that the Mudify team genuinely cares about their customers and is willing to go the extra mile to provide helpful, honest guidance. Highly recommend!
By Angelo V.
Response from Mudify· Jun 5, 2026
Thank you so much for your review! Really appreciate it!
Accidentally ordered an item, sent email to cancel right away (within 3 minutes) because there was no cancel option, they didn’t email me back until it had shipped and now I’m stuck paying return shipping on a heavy item that I don’t even want.
By Matt
Response from Mudify· Jul 31, 2026
We’re sorry for the inconvenience. The order was placed over the weekend, when our support team is unavailable, and our system automatically sent it for processing before we could review the cancellation request. We understand the frustration and appreciate your feedback.
Fast shipping and everything arrived as it should
By Jaan L.
Response from Mudify· Jun 5, 2026
Thank you so much for your review!
going on a month now and my order still hasn't shipped! Called three times keep on getting the run around! Absolutely no communication on their end!n Terrible company take your business else where!
By will
Response from Mudify· Jul 31, 2026
Hi Will, we sincerely apologize for the extended delay and lack of communication. This is not the experience we want for our customers. Please contact us directly so we can review your order and work toward a resolution as quickly as possible.
My first time ordering from Mudify and it won’t be my last. Received the Dobinsons upper control arms I ordered at a reasonable price. The package was at my door two days later and I installed them that afternoon. Couldn’t have gone any better than that!
By Professor P.
Response from Mudify· Jun 5, 2026
Thanks a lot for your review!
Mudify's shopping interface provides an intuitive and informative shopping experience making it easy to understand product fitment and application. They make it easy to access real people with expert knowledge and experience to answer any detailed questions you may have.
By Mike
Response from Mudify· Aug 4, 2026
Thank you for the great feedback! We’re glad our website and team made it easy to find the right products and get the answers you needed.
Seamless experience from start to finish. Website is very informative, whether pricing your order together or going with a curated package. Miguel answered all my questions and helped me stop second guessing myself. Danny even sent me an email to let me know of an equipment failure. Which led to a very small delay. Never had that occur, ever. Everything that was supposed to be in the box was in the box. I am extremely satisfied with the finished product. Just caps off the journey perfectly. Definitely recommend. Using Mudify to get your questions answered and order your off-road suspension products.
By Douglas
Response from Mudify· Aug 4, 2026
Thank you for the amazing feedback! We’re glad Miguel and Danny kept you informed and helped make the entire process smooth. Enjoy your lifted 4Runner, and thank you for recommending Mudify!