Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
132 reviews
MudifySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mudify - 4x4 AccessoriesOur mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
Mudify (mudify.com) has 132 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 7 reviews with 4 stars · Clear filters
The team was very responsive, understanding, and had my back when some of the parts arrived with light damage. Would recommend.
By Steve
Response from Mudify· Jun 5, 2026
Thank you so much for your review, and sorry about the damage, probably in transit!
Everything about the product was great! Only thing that I would say needs work is shipping and/or handling. The box it came in was super flimsy I think I’d call it. The top end of the shocks made a hole on one end of the package. I’m not sure if the packaging was good but when it got to the fedex or is drivers it just wasn’t taken care or handled with care but yeah packaging could use a little more help.
By Rudy L.
Response from Mudify· Aug 4, 2026
Thank you for the feedback! We’re glad you were happy with the product, and we’re sorry the packaging didn’t hold up during shipping. We’ll use your comments to improve how these items are packed.
Ordered 2 products from them. The service was great and they helped me choose the products that fit me best. Then one the products showed up broken unfortunately and they immediately helped me to get a new replacement as fast as possible. Specifically worked with Hector and Eddie and they were fantastic!
By Trent V.
Response from Mudify· Aug 4, 2026
Thank you for the kind words! We’re glad Hector and Eddie were able to help you find the right products and quickly resolve the issue. We truly appreciate your support!
Great product, though it would be nice if it came with a manual or some kind of instructions Not sure if there is a supposed to be a leaf spacer in between each leaf, it didn't come with one so I made my own
By B V.
Response from Mudify· Aug 4, 2026
Thank you for the feedback! We’re glad you’re happy with the product, and we agree that clearer instructions would be helpful. Please contact us so we can also confirm whether a leaf spacer is required for your setup.
Everything arrived on time
By Chance A.
Customer service is top tier, will definitely order more in the future from these guys.
By Cortland D.
Response from Mudify· Feb 28, 2022
Thank you so much for your review, Cortland! Hope to serve you even better in the future!
Excellent site with great prices. Customer service was excellent. There was a mistake on my order but they were very quick to remidy the issue and imeediately ship the correct product. I wS very pleased with my experience. If it wasnt for the item mistake when first irdered, I would easily give 5 Stars. Overall satisfied and will order through Mudify again.
By Todd B.
Response from Mudify· Feb 7, 2022
Hey Todd, thank you so much for your honest review! At Mudify we're grateful to have you as a client. Sorry about the confusion, we're glad we made it right on time. No worries, we will work hard for your 5-star review on your next order! :) Wishing you all the best! -Joel.
