Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18 reviews
MSE SuppliesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With a mission to support scientists and engineers worldwide to accelerate their innovations, MSE Supplies is committed to supplying high quality materials, equipment and analytical services for both research and production with the best value. By providing the unmatched technical support to scientists and engineers, we help eliminate time and efforts wasted in sourcing materials, equipment and analytical services, enabling our customers to focus less on tedious tasks and more on what matters most — innovation.
MSE Supplies (msesupplies.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 2 reviews with 1 star · Clear filters
Absolutely the worst customer service possible. They rarely answer the phone, but instead have you leave a message so they call call you back at a later date. you can NEVER talk to the department that. you need to. They have an answering service that will forward your information, question, etc. to another party, which will get back with you on a different date...maybe.
By customer
Product was poorly packaged and missing items. What items I did receive were damaged and not usable.
By Ivan
Response from MSE Supplies· Apr 28, 2026
Hi Ivan! We’re sorry to hear your order arrived poorly packaged, with missing items and damaged products. That’s not the experience we want any customer to have. Please contact our support team directly at [email protected] with your order number so we can review the issue and work toward a resolution as quickly as possible. We look forward to hearing from you!
