great customer service
great customer service! answered all my questions and were very fast.
By Tara C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With a mission to support scientists and engineers worldwide to accelerate their innovations, MSE Supplies is committed to supplying high quality materials, equipment and analytical services for both research and production with the best value. By providing the unmatched technical support to scientists and engineers, we help eliminate time and efforts wasted in sourcing materials, equipment and analytical services, enabling our customers to focus less on tedious tasks and more on what matters most — innovation.
MSE Supplies (msesupplies.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 13 reviews with 5 stars · Clear filters
great customer service! answered all my questions and were very fast.
By Tara C.
For my first list, the administrator, Janette Vallej, helped me so much with the tax exemption.
By Yawen Y.
Working with MSE is easy, quick, and moderately priced. I get what I bought, their PRO products are usually in stock, and they help keep our manufacturing R&D running.
By Mary
Placed many orders through the website as well as issuing PO's. Website ordering is simple to navigate through. Customer service is great as we've learned from having to return a piece of equipment ordered with a PO. Return policy we honored with no questions asked. Simple and easy.
By RT
I’ve worked with a wide range of advanced material suppliers over the years, but MSE Supplies stands out. Their products are some of the highest quality I’ve used—consistent, reliable, and exactly as described. What really sets them apart is their willingness to work with individual researchers and innovators like myself. They’ve been responsive, flexible, and genuinely supportive of my projects. I don’t usually leave reviews, but MSE has earned this one. Highly recommend for anyone working in advanced materials, energy storage, or nanotechnology.
By Alex B.