Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Ordered on 14th November, now 17th December! Still not received my order. Quick to take your money though!
By John L.
Response from MrFluffyFriend™· Feb 8, 2023
Hi John! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Wow I have never seen my Golden love a bed so much. I’ve tried so many but this one works!
By Cheri A.
Response from MrFluffyFriend™· Feb 14, 2023
Hi Cheri! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase
I love the pillow and so would Teddy if it were bigger. I ordered a large and I suppose I received a large but Teddy is a Shitzu and the large is too small and of course I can’t afford the extra large
By Diana B.
Response from MrFluffyFriend™· Feb 12, 2023
Hi Diana! Thank you for taking the time to share your feedback with us. We apologize that your experience didn't meet your expectations. We would like to make things right and have thought of something special for you. Could you please check your email for further details? We believe that this solution will help resolve this matter.
I ordered a large !! My dog is 50lbs typically Large would be much larger than what I received. I gave it to my niece for her Frenchie. Also I think it took about a month from my purchase to actually receive it. JW
By Waterous
Response from MrFluffyFriend™· Feb 7, 2023
Hi there! We're sorry to hear that you're not satisfied with our product and service. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
Right now I'm looking at two very happy dogs snugged in their fluffy new beds. They love the texture and the way the bed makes a sort of nest. I think these are the best beds I've ever bought and I've bought a lot of dog beds for a lot of dogs!
By Laura K.
Response from MrFluffyFriend™· Feb 14, 2023
Hi Laura! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase
My dogs and cats love those beds
By Kelly
Response from MrFluffyFriend™· Feb 14, 2023
Hi Kelly! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
I am very unhappy With the sizing I ordered an XL For my greyhound and it was Half the size I expected very misleading in the sizing..
By Cynthia J.
Response from MrFluffyFriend™· Feb 7, 2023
Hi Cynthia! We're sorry to hear that you're not satisfied with our product. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
My dog is not interested in sleeping or sitting on it, all she wants to do is eat a big hole in it to get the stuffing out of it. She doesn't like it, sorry I spent my hard earned money on it...sorry, it didn't live up to your advertisement.....
By CYNDIE C.
Response from MrFluffyFriend™· Feb 8, 2023
Hi Cindie! We're sorry to hear that you're not satisfied with our product. You can contat us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
