Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
bed size: too small for my basset, not nearly as "fluffy" as pictures shipping: one month to receive both beds I ordered.
By chris W.
Response from MrFluffyFriend™· Jan 20, 2023
Hello Chris. Thank you for pointing out to improve our product in the future. I am sorry to hear that you were dissatisfied with our product and service.
Dylan, our Welsh Terrier, headed straight for the anxiety bed - I was tempted myself but he beat me to it ! Looks very scandi so matches my interiors ! Very good product and customer service. Highly recommended.
By Val J.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Val John. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Very soft, the dogs love it. We put it in a cage for the dogs to go in and get used to it. They were relaxed right away and withing hours, they would take turns going in and laying on it. Now we moved it to a spot where they can share.
By Michael G.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Michael. Your positive review just made our day. Thank you so very much!
My Golden Retriever wouldn’t use it.
By Glenys S.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Glenys! We are terribly sorry to know your dog would not use it. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Very deceiving in size. Showed me a big dog in it. What I received was for a cat. Disappointed
By Tony B.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Tony! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I bought 3 of the beds initially for my 3 Chihuahuas. We recently added a fourth small breed puppy, and bought a bed for him. They love their befs.
By Max S.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Max. Thank you for sharing your kind words with us. We look forward to serving you again soon!
lovely new bed for our beautiful pooch. as soon as the bed arrived, pooch settled down for a long sleep
By Anne F.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Anne. Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
It arrived with a hole in it vacuum packed and v quickly I realised it was v poor quality and hugely overpriced. You can get these beds for half the cost on Amazon and not having to wait until it arrives from china. I sewed the hole up then they asked me for a pic of the hole!!
By Jen H.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Jen! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
