Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
My dog loves his bed. My boss n sister also bought the bed.
By Janet K.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Janet! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
Delighted with our new Mr Fluffy. Lovely for our puppy to cuddle up in. Many thanks.
By Stephen
Response from MrFluffyFriend™· Jan 23, 2023
Hi Stephen! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
It took five weeks from the date of my order to receive the bed. Yes, the material itself is soft and fluffy but there's not much bottom support/thickness...even for my mini dachshund! The inner bottom filling spreads apart after he "nests" in it leaving him with nothing but the material to lay on.
By BT
Response from MrFluffyFriend™· Jan 20, 2023
Hello. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
What a load of rubbish, even though measurement was right, it’s supposedly to be an XL, and photo showed very large dog with plenty of room, our dog is a border terrier, and he has nowhere near the room the large dog has in photo, it’s also poor quality, must come from China, won’t be fooled again
By Rachel H.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Rachel! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
My dog loves the products and that's all that matters. Your company was prompt with delivery...very important these days.
By Jan G.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Jan! Nothing makes us happier than knowing your pets love the beds. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Thank you so much for the positive feedback! 🐾️
Dog loves the bed - it just took longer to arrive than I thought it would.
By Wanda & T.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Wanda. Nice! Very glad that your pet loves the product. Thank you for pointing out to improve our delivery services in the future. Our sincere apologies for the inconvenience caused. Thank you and have a nice day. -Team MrFluffyFriend™
Took weeks to arrive, but dog loves her new bed. Only issue I have is some fluff comes off and is difficult to vacuum up from the carpet.
By Sylvia T.
Response from MrFluffyFriend™· Jan 19, 2023
Hi, Sylvia. We are happy that your dog loves the bed. We are really sorry for your negative experience with us. Thank you for pointing out to improve our product and services in the future. I want to assure you that your feedback does not go unnoticed. Thank you so much! -Team MrFluffyFriend™
Such a lovely soft bed, he loves it!
By Miss S.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Miss S. Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
