Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Love the product but waiting a month to receive was ridiculous. Better shipping communication would be appreciated.
By AB
Response from MrFluffyFriend™· Jan 20, 2023
Hello. We are sorry for your negative experience with us. Thank you for pointing out to improve our services in the future. I want to assure you that your feedback does not go unnoticed.
read my emails aqnd answer them ron Goodman
By Ron G.
Response from MrFluffyFriend™· Jan 18, 2023
Hi Ron! Kindly send us an email so we can look into it for you. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
my dog is sleeping thru the night for the first time.
By HEATHER
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Heather. Getting positive feedback from fur parents we serve is always a joy. Thanks a lot! -Team MrFluffyFriend™
My cat loves her bed and I am glad that I purchased it for her.
By BRIDGET B.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Bridget. Glad to hear that your cat loves the bed. Thank you and have a nice day! - Team MrFluffyFriend™
I contacted you. I told you that the delivery company delivered it to the wrong address and showed a picture of their doorway as proof of delivery. The people at that address are in China for 6 months. The package disappeared. You told me you are not responsible and to get in touch with the delivery company. I cannot contact that company (no phone number or email for them). I think that you should be responsible for chasing them but you shrug responsibility for doing so. Poor show!!!
By MR. P. C.
Response from MrFluffyFriend™· Jan 18, 2023
Hi there! Thank you for bringing this to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Took some time to arrive, however the bed is lovely if much smaller than anticipated.
By Elizabeth Y.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Elizabeth. We are sorry for your negative experience with us with sizing and delivery. I want to assure you that your feedback does not go unnoticed. Thank you and have a nice day! -Team MrFluffyFriend™
a great ball of fluff. big enough to swallow three dogs!
By charme G.
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Charme. Your positive review just made our day. Thank you so very much! -Team MrFluffyFriend™
Do not buy it is the worst anxiety bed for dogs ever mines arrived with small hole and the bed itself is very poorly made you can get much better and cheaper elsewhere it is very poor .. DO NOT BUY
By William W.
Response from MrFluffyFriend™· Jan 18, 2023
Hi William! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
