Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Well made & arrived within 12 days. My dogs are very happy with these beds
By Bruce C.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Bruce! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Company is fine, courier NOT so good, still waiting for my parcel ordered on 12 November.Definately not ordering anything again if it’s not from Amazon, lesson learned.
By Eleanor C.
Response from MrFluffyFriend™· Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Although the 5 beds arrived after Christmas, they are wonderful and the "grand dogs" love them.
By Michelle D.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Michelle! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
It took way too long to get the orderand we are ot happy with it.
By Brenda S.
Response from MrFluffyFriend™· Jan 19, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Their product, in my case the Extra Large Anxiety Relieving Bed is fantastic. It is very well made and most importantly, my dog absolutely loves it. She snuggles down it for her day time naps and she is definitely a lot calmer now when we get home after leaving her alone which is exactly what we were hoping for from the purchase. The delivery time was as told which considering it included the Christmas holidays was very good.
By StormHavoc
Response from MrFluffyFriend™· Jan 23, 2023
Hello! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Terrible service
By Paul R.
Response from MrFluffyFriend™· Jan 19, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Look at your logistic trail on this delivery and it should explain everything.
By Patrick S.
Response from MrFluffyFriend™· Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Delivery took forever, then my dogs thought it was a toy and ate it within 2days
By Andrews
Response from MrFluffyFriend™· Jan 19, 2023
Hi Andrews! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
