Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Took 4 plus weeks to get delivered! No explanations except Covid caused the delays. SMH!
By John Nelson J.
Response from MrFluffyFriend™· Jan 20, 2023
Hi John. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
my little 14 year old Shih Tzu loves his bed, I am so happy with this purchase. I have bought other dog beds, however none are made to be as comfortable as the fluffy bed we received.
By Lisa T.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Lisa! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
My Pugs loves it!!!
By Ernie D.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Ernie! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
My dogs instantly loved their new beds. One of my dogs who prefers to lay on the floor has been using his regularly.
By Heidi D.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Heidi! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
If I could give zero stars I would. The bed is not as thick and fluffy as the pictures. Not to mention it took nearly a month to receive package and I’d like to return the item but more hassle than it’s worth. Reviews on google about this company are spot on. Horrible customer service and not a good product.
By Smw
Response from MrFluffyFriend™· Jan 18, 2023
Hello! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
As I said in last email the frog tore immediately and I had to see it.
By vp
Response from MrFluffyFriend™· Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The bed is great…… for my cat not my dog. I went by the measurements and turns out the inside measurements are not taken into consideration. The bed is half the size my dog needed. The cat loves it and the dog sits and looks at him.
By L B.
Response from MrFluffyFriend™· Jan 20, 2023
Hello. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Delivery took almost a month. Took 3 emails to get a response. Bed is sooo small for a large. Will not exchange easily. VERY disappointed ☹️
By PStev
Response from MrFluffyFriend™· Jan 18, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
