Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Dog loves it!
By Maryanne
Response from MrFluffyFriend™· Jan 23, 2023
Hi, Maryanne. Amazing! Happy that your pet loves the bed. You can contact us via email at [email protected] to check the status of your other order. Thank you so much! -Team MrFluffyFriend™
Using your size chart, I ordered a med … I received a small… will be returning it this week
By Sharron
Response from MrFluffyFriend™· Jan 21, 2023
We’d greatly appreciate it if you allow us to make things right and work toward earning back your business. You can contact us via email at [email protected]. Thank you so much!
I ordered two pet beds. My large one is torn underneath and I am not happy with this. 😡 I told my pet friends about the product arriving, but when they arrived I was very disappointed
By Roslyn P.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Roslyn. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Took a long time to arrive despite being Christmas. Poor communication. Bad reviews. Anti virus program tries to block access when trying to open web page. Suggest improve communications and processing time. Read reviews that have been left by disgruntled customers, and act on them. Overall product looks good, and the dog loves it. Average value for money
By TerryB
Response from MrFluffyFriend™· Jan 21, 2023
Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
took way too long to get here. was in fast express location for 8 days and then did not go to usps was missing for two more weeks and appeared at a new york post office. Took over a month to get here. also sizes are smaller than indicated
By Lawyer124
Response from MrFluffyFriend™· Jan 20, 2023
Hi there! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Stay on top of its tracking for their customers I emailed and got everything blamed on shipping But I hadn’t ask I would have never known
By RODNEY L.
Response from MrFluffyFriend™· Jan 21, 2023
Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
It took approximately 3 weeks longer to receive the dog bed. I know the weather was bad but I wanted it for Christmas. Thanks for the nice bed.
By Arwen D.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Arwen. Thank you for taking the time to write. We wanted to let you know how sorry we are for what happened.
The bed took over 3 weeks to be delivered and my dog will not go near the bed. If I put her in the bed she shivers. She’s a confident GSD.
By Joel H.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Joel! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
