Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Super comphy and soft bed. Pup loves cuddling in it.
By Elizabeth
Response from MrFluffyFriend™· Jan 21, 2023
Hi Elizabthe! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback!
Great after service and back up regarding the delivery company. The product is good, warm and comfortable for both dog and cats.
By Kobe/Vic.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Kobe! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback!
Not stuffed well at al. Very thin.
By Christine
Response from MrFluffyFriend™· Jan 21, 2023
We are sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for a solution together. Looking forward to hearing from you!
My dogs are still not fully adapted to the new beds, though they do seem to like them. However, they really weren’t the “hit” I expected them to be. Further, I received one bed well ahead of the other and never had a tracking number for the second bed till after I contacted the company. Once I did, I got a number and the other package was received within a few days. Not sure I would order from this company again.
By LeMay J.
Response from MrFluffyFriend™· Jan 23, 2023
Hi LeMay! We apologize for the long delay. We try to constantly improve our products and services with helpful feedback like yours. Please give it some time. Some of them may need some time to accept the bedding as part of the home.Thank you so much for the feedback!
My dog loves it! She lays on the Mc fluffy and then goes into a different level of shop and comfort. The McFluffy helps her relax and go to sleep faster.
By Keith G.
Response from MrFluffyFriend™· Jan 21, 2023
Hi Keith! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback!
Product was as described. Took a month to receive and there is no number to call and they take days to reply and honestly aren’t much help. Would not recommend
By Lauren
Response from MrFluffyFriend™· Jan 23, 2023
Hi Lauren! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The beds are lovely. They just took a long time to arrive
By Jane P.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Jane! Thank you for your feedback. We are terribly sorry to know you are unsatisfied with teh delay. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I ordered the anxiety relieving dog bed from this company in extra large. The bed was entirely too small to fit my 50 lb dog. It is cheaply made. When I asked for a return label to ship the product back, I was given an address in China and an offer to refund me 15% rather than me paying for the return to China as the company does not cover shipping fees. Essentially, I am stuck with a product that I am unhappy with and the cost of returning the product is too great. Do not buy products from this company. I regret this purchase and wasted money.
By Christina
Response from MrFluffyFriend™· Jan 21, 2023
Hi Christina! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
