Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Bed wasn’t as fluffy as pictured. I did toss it around to help fluff out. Considered putting in dryer but wasn’t sure if that was a good option.
By Patricia B.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Patricia! We are terribly sorry that you're not satisfed with the bed. You can contact us at [email protected] so that we can look for a solution together. Looking forward to hear from you!
never got dog beds a=
By harvey F.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Harvey! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Delivered on timely basis and I rec’d what I expected. My dog loves the bed.
By Kathleen B.
Response from MrFluffyFriend™· Jan 26, 2023
Hi Kathleen! Nothing makes us happier than knowing that your pet love our product. Thank you so much for your positive feedback. 🐾️
This company can improve by letting people know beforehand that there are No Returns or Refunds. When you have to pay almost the whole price of the merchandise itself to return it to China then there are no returns. Please put that on your website so that you don’t con anyone else into buying your product thinking that they can get a refund on their merchandise.
By Patricia H.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Patricia! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Good quality and my dogs love sleeping on it. I ordered a Large (or the one your site said will fit a beagle) my dog is around the size of a beagle, medium sized and she barely fits on it. My chiwawa weinnie fits perfect on it and he’s half the size of my beagle. Other than that it’s great!
By Paul
Response from MrFluffyFriend™· Jan 25, 2023
Hi Paul. Thank you so much for your feedback. It means a lot here at MrFluffyFriend. 🐾️
Hi Joyce. Finally received the Mr. Fluffy Bed and my 90 pound Pit Bull Pepper, (who tried to eat it at first), finally realized this was special and laid down on it and did not get up for over an hour. HE LOVES IT! We curled it ip against the wall on one side giving him a kind of nest to snuggle into. It's perfect. A perfect replacement for the king sized pillow that had been his bed. Thank you, Fredi White and Pepper IMG_8477.jpg
By FREDI
Response from MrFluffyFriend™· Jan 26, 2023
Hi Fredi! Nothing makes us happier than knowing that your pet loves the bed. Thank you so much for the positive feedback! 🐾️
So soft! My only criticism is on me. I wish I had ordered the XXL size for my Border Collie -sigh!
By Leslie
Response from MrFluffyFriend™· Jan 26, 2023
Hi Leslie! Thank you so much for the 5-star review! We only want what's best for your beloved pet. 🐾️
Building an amazing bed! My puppy is 13 and gets sore easily I had hoped for some relief for her, and within thee days had already noticed the difference! Thank you for constructing a quality product!
By Floreloyx
Response from MrFluffyFriend™· Jan 26, 2023
Hi there! Nothing makes us happier than knowing that your bed loves the bed. Thank you so much for your positive feedback! 🐾️
