Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
My dog absolutely loves this bed and sleeps right through the night on it
By Tracey
Response from MrFluffyFriend™· Jan 25, 2023
Hi Tracey! Thank you so much for your positive feedback. Nothing makes us happier than knowing that your pet loves our product.🐾️
I thought it was average. Typical dog bed.
By Al P.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Al! Thank you for your feedback. We try to constatntly improve our products and service with helpfull feedback of yours! 🐾️
Was informed twice shipment "was in route" without any tracking info. Then was informed package had been delivered when it had not. Then was informed the packge "was found" and should they send it. I said no. They Then said that as soon as the package "returned to their warehouse" I would be refunded. I said no I wanted my refund now that I could not trust them to ever get package to the right warehouse. I am still waiting.
By Judith C.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Judith! We are terribly sorry that you are not satisfied with the product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The quality of the dog pillow is great. The color (apricot) is really nice. One of dogs loves it; the other is still unsure of it. Shipping time seemed excessive but after I contacted the company they were very timely and effective in their response. I appreciated the extra effort.
By L. H.
Response from MrFluffyFriend™· Jan 25, 2023
Hi there! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Great dog bed.
By Ned H.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Ned! Thank you so much for your positive feedback. We only want what's best for your beloved pet. 🐾️
My dog love it but they were both way too small for him. He is a Boston terrier and the medium is a tad too small.. sizing is a little off.
By Eleanor Kane- Rockland Co. N.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Eleanor! Nothing makes us happier than knowing that you pet loves the bed. We are terribly sorry to know you are unsatisfied with the size of the product though. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
When I took my tape measure and measured the dog bed I already had, I decided to order a larger size than that one. When it came, it was the same size. So plan on it being a bit smaller than what its supposed to measure.
By Priscilla C.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Priscilla! Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Our dog loves her new bed
By Helen G.
Response from MrFluffyFriend™· Jan 26, 2023
Hi Helen! Nothing makes us happier than knowing tthat your pet loves our product. Thank you so much for your positive feedback! 🐾️
