Part of my order is missing. I only received one of the two orders. I reached out but, haven’t heard back.
I only received one
By Jae P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
780 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mr. Christmas is listed under Cultural Goods.
Mr. Christmas (mrchristmas.com) has 780 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
780 approved reviews, newest moderated first
I only received one
By Jae P.
I've ordered from Mr Christmas for the last two years. Last year I ordered 6 items. When I opened them for the holidays I found the music box was broken but because of the length between my order date and discovery there was nothing to be done. Fair enough. This year I received a wrong piece. I had ordered an inflatable but received a pink ceramic tree. As of today there has been no resolution. There's no phone number so everything is email and response time is very slow. I just want what I had ordered and paid for.
By Robert L.
Have many Mr Xmas products and the quality as well as customer service seem to be improving. I would suggest continued development of lighting to improve the visual display!
By Timothy
The tree was even better than we expected! Easy to assemble and the lights are so beautiful and bright! I love that there is a timer and setting for different blinking!
By Gurinsky's Fine J.
I love my tree and the, after Christmas price, was good
By MaryAnn M.
The merchandise is good quality. It was well packaged and it arrived on time.
By Diane
The pricing was great too bad it has to be till after Christmas but well worth it
By Manuel M.
Easy to navigate website, efficient order processing and quick delivery. Great products!
By Laurie W.